A step-by-step truck dispatcher training course that will teach you everything you need to know about how to become a successful Truck Dispatcher. Whether you want to start your own Dispatch Company or work as a freelancer, this training will get you there in JUST 14 Days!
POWER DISPATCH TRAINING
(The Online Truck Dispatch Course)
This course is developed by MaxTruckers University (MTU). It teaches the same strategy, principles and techniques that MaxTruckers Dispatch Team uses in their dispatch services.
Be A Pro Dispatcher With MaxTruckers
- All the essential knowledge required to be an efficient truck dispatcher
- How to avoid mistakes as a dispatcher (which experienced dispatcher also does)
- Learn how to negotiate with freight brokers smartly and get TOP RATE PER MILES
- Learn how to build a healthy relationship with your clients & brokers
- All you need to know about ELD, HOS(Hour Of Service) rules
Inclusions In MaxTruckers Truck Dispatcher Training Course
- 30+ Hours of On-Demand Truck Dispatcher Training Video
- 18+ Modules (45+ Topics)
- 10+ Downloadable Resources
- Full Lifetime Access
- Access On A Mobile, Laptop, And TV
- Certificate Of Completion
Who Is This Truck Dispatcher Training For?
- You wanted to start your own profitable dispatcher Business
- You wanted a good salary truck dispatcher job
- You are looking for the best truck dispatcher training course
- You are an Owner-Operator wanting to learn truck dispatching skills to maximize profits
- You are an Owner Operator wanting to teach your family member truck dispatching, so that you get extreme high paying loads
- You are currently a dispatcher who wanted to 3X your income with powerful tools & strategies
Best Truck Dispatcher Training Tools
Mobile/Computer
Internet
Willingness to Learn, Implement Fast & Make Money
Earning Potential Of A Truck Dispatcher
- The trucking industry is a big network of logistics services that are used to transport goods.
- Businesses in the industry rely on truck dispatchers to coordinate with all parties involved (drivers, brokers and shippers) to ensure that their inventory is transported without any issues.
- While truck dispatchers almost always make money, since the business is either prepaid or they receive percentage of the booked transportation rate, a dispatcher does not have to invest a huge amount of money in order to start this business.
- Instead most truck dispatcher will invest their skills and time which makes it easy for anyone who is fluent in English, has basic computer skills, and who has access to high speed internet.
- One truck dispatcher can serve 3-5 trucks simultaneously.
- Each truck can generate up to a $1,000 per month in revenue for a dispatcher.
- Therefore, if you find and manage 3 to 5 trucks you can be earning up to $3,000 to $5,000.
Becoming A Responsible Truck Dispatcher
- Working as a trucking dispatcher means you will be in a busy, fast-paced environment, but with lots of down time.
- Dispatchers are responsible for driver and trip scheduling and all driver communication while they are on the job.
- This type of communication can involve information about traffic delays, vehicle breakdowns, project delays, or delivery issues.
- As a truck dispatcher, you’re not just responsible for helping drivers get where they need to go.
- You are also responsible for recording all the details at the end of their trip.
- Mileage, fuel use, and repairs must be logged as well as delivery details with time stamps.
- Truck dispatchers must plan routes that will ultimately save both the drivers and the company money.
- It is a truck dispatcher who negotiates good rates for truckers, and ensures that the owner operator gets high paying loads all the time.
- Since most of the truck dispatchers commission is based on a fixed percentage of the load value, it is advantageous for the dispatcher also.
- A good dispatcher is a blessing for an owner operator or a trucking company.
- The money that a truck dispatcher makes is directly proportional to his/hers skill sets.
- Below are the top essential skillsets required by a truck dispatcher. These skills can be acquired by undergoing an effective dispatcher training course.
Proper Planning on the Dispatch of Trucks
- As a truck dispatcher your key role is to give the best loads for your clients.
- You have to ensure that the truck is always on a move.
- For these you need to find loads, both pick up and drops, based on the location of the trucks, on the best rates.
- A good dispatcher plans and books loads in advance to avoid last minute anomalies.
- You will be using load boards like DAT load board for the load hunting and will roster for a week on the dispatch schedule of the trucks.
Good Driver Assistance
- A truck dispatcher assists the truck driver at all situations.
- He has to give the right clarity on the delivery or pick up, has to pass the key informations that was passed by the broker, provide route assistance, etc.
- Dispatcher also needs to give assistance during any kind of obstacles they face that might slow down their trip.
- This could include help if they arrive to the wrong location, not having the right seal, or even being held up due to an accident.
- Any information regarding the warehouse or loads has to properly communicated so that the driver could deliver goods on time.
- Truck dispatcher should also ensure that the paperwork are correct.
Load Hunting Proficiency
- As discussed earlier, load hunting is the key to a dispatcher’s success.
- You should be proficient in working on minimum 2 load boards like DAT or 123 Load Board.
- Speed on working on a load board helps to find good loads. Most of the data regarding brokers are there in the load board.
- So a truck dispatcher has to find multiple loads on the specific route, get the details of the broker and confirm the loads.
Knowledge on Safety Rules
- As discussed earlier, load hunting is the key to a dispatcher’s success.
- You should be proficient in working on minimum 2 load boards like DAT or 123 Load Board.
- Speed on working on a load board helps to find good loads. Most of the data regarding brokers are there in the load board.
- So a truck dispatcher has to find multiple loads on the specific route, get the details of the broker and confirm the loads.
Negotiation Skills
- As a dispatcher it’s your responsibility to negotiate with brokers for high paying loads.
- For this you should be aware of the market rate and what’s possible on negotiation. Most of the load boards gives indicators on the market rate. Dispatcher has to ensure that it is not below the market rate.
- Owner operators and truckers work with dispatchers for a long term only if they are able to provide consistent high paying loads, else they will switch dispatchers.
Good Customer Service
Whether the truck dispatcher is dealing with an owner operator or a driver, he has to communicate politely and in a friendly manner.
The same goes with the relationship with brokers. Only a good communicator can get good relationship with brokers.
Knowledge on Paperworks
A good truck dispatcher also acts as a virtual office assistant for owner operators and trucking companies.
There are many paper works involved in the dispatch process like broker-carrier setup, BOL, rate confirmation, etc.
Incase there is delay or brake down, all the paper works has to be arranged by the dispatcher.
Provide High RPM Loads
This is the most crucial element in the job of a truck dispatcher.
The money a trucker makes is based on the Rate Per Mile that the truck hauls.
If a truck dispatcher is able to provide high RPM loads, then the tendency of an owner operators sticking on to the same dispatcher is very high.
Because, at the end money matters.
How To Dispatch Trucks?
Dispatchers Daily Job Summary
Go for a ride
- A dispatcher who has front row experience in driving a load will know how to communicate?
- How to route a load?
- How to avoid roadblocks and bottlenecks, etc.?
Cultivate Relationships
- You need to work hand in hand with the sales and estimation team.
- This relationship will help you to fully understand the volume of truck requests coming your way.
Be open to feedback and collaboration
- You need to maintain an open feedback channel with your drivers, this helps you to make them feel valued and heard on important issues.
Use truck dispatch management software
- Using truck dispatch software makes your operations robust and seamless.
- Truck dispatch software makes finding the most efficient routes that will save the company time and money very easy.
- Truck dispatch management software also increases driver visibility, provides data on driver behavior, fleet maintenance requirements, paperless e-ticketing, custom reports, and more.
- It is a highly useful tool for trucking dispatchers in the construction industry.
Use one channel of communication
- Instead of using multiple channels of communication using a single, reliable and efficient channel for communication.
- Streamlining communication and housing all trip information in one, easy-to-use application, Truck Dispatch Management software helps you to simplify communications.
Avoid “Mission Impossible” jobs
- The mission impossible jobs don’t give drivers room for error and they are delivered with very tight deadlines.
- Such jobs create unnecessary tension and animosity between the dispatcher and the driver.
- Instead, plan trips with some compliance cushion and all parties will be satisfied.
Refine driver scheduling
- Creating a trip schedule works for your drivers and complies with HOS norms.
- Once you have availability, prioritize your drivers based on loyalty and efficiency.
- Use early start times as incentives for good behavior.
- Making a schedule starts with gathering availability.
- Create a very clear channel for all operations to submit driver availability, request or block time off, add their preferences. Such clear information can avoid scheduling conflicts or driver animosity.
- Once you have availability, prioritize your drivers based on loyalty and efficiency.
- Use early start times as incentives for good behavior.
- Lastly, keep an updated record of subcontractors with a surplus of trucks.
- That way you’ll know where you can turn if you have a job that requires a larger fleet.
Set reasonable expectations
- Setting up limits of expectations with both drivers and site supervisors will make life easy for dispatchers.
- Clear communication is key for all stakeholders to clearly do their part of the job.
- Set reasonable expectations with drivers and subcontractors by communicating to them when they should expect a dispatch from you each day.
- With site supervisors: Set expectations with on-site resources, giving them visibility into trucks and deadlines for end-of-day trucking requests.
- If there are any issues or concerns with the outlined expectations, work together to find a solution ahead of time.
Plan ahead
- As a dispatcher, you can save a lot of time planning ahead.
- For example, setting up geo zones, adding subcontractors, and creating templates when you receive the job frees up a ton of your time on the day of the project.
- Dispatchers should spend 5-10 minutes looking at the weather reports (see if there is any change that affects your trip schedule), confirming plans for the upcoming workday.
- Doing this 5-10 minutes pre-planning will help you make any adjustments to the itinerary or projected delivery times.
- Planning ahead minimizes last-minute changes and improves general workflow and productivity.
FAQ’s On Truck Dispatcher Training Course
MaxTruckers truck dispatching course is a training program developed by MaxTruckers Unversity under the guidane of the CEO and Founder of MaxTruckers, Jerry Jose. This course helps anyone to become a successful truck dispatcher. This is the most efficient online truck dispatcher training course in the trucking industry. It is designed in a way that you can start dispatching trucks in 14 days.
This truck dispatcher training course is for anyone who wanted to be a truck dispatcher. You can be a free lance truck dispatcher, existing truck dispatcher, owner operator who want to do own dispatch, or someone looking to get a truck dispatcher job.
MaxTruckers Truck Dispatcher training school provides you with a Trucking Dispatch Expert Course, it fast tracks you to become a trucking dispatch specialist. The course provides you with an introduction to concepts and issues in the logistics and trucking industry.
The course provides you with a very firm grounding on the concepts of trucking by the end of the course. The courses introduce you to a concept like fleet management, record keeping, bonded carriers, freight pricing, etc.
During our course, you will learn how to use various industry-leading TMS, dispatch, and load booking software. The course also teaches you the intro to general trucking IT so that you can learn the value of technology in running a smooth and effective business.
Complete all your education:
Start with a High school Degree or GED. Also, consider learning a truck dispatcher training course that will introduce and prepare you for a dispatch career.
Consider an associate’s degree:
An associate degree is not a requirement, but many companies prefer candidates who have an associate’s degree in logistics, transportation, or another related field. This associate degree can be an added advantage and a stepping stone for dispatcher candidates to go for a bachelor’s degree.
Gain experience in the industry:
As a would-be dispatcher, you can earn valuable experience by working in roles connected with trucking, freight hauling, shipping, and receiving. Also, spend quality time learning and understanding your local, state, and federal laws concerning freight transportation, weight limits, and safety regulations.
Working to know the legal and regulatory norms of your local, state, or federal areas will help you to familiarize yourself with this necessary information, which is effective for handling scheduling and freight issues.
Develop your skills:
Polish your skillset in telecommunication, written communication, and person to person interaction. You need to heavily rely on attention to detail and organization skill also you need very good communication skills.
Develop a record-keeping, phone call documentation, and schedule organization method. In addition to these soft skills, it’s helpful to develop your understanding of dispatching and the telecommunication equipment you’ll likely use on the job
Drivers, fleet operators, and owner-operators can learn the soft skills like telecommunication, written communication, negotiation skills, etc.
Truck Dispatcher training course also lets you learn load booking, software operation, record keeping, phone call documentation and load scheduling, journey charting and routing, etc.
Truck Dispatcher training course also teaches you how to perfectly direct drivers to avoid obstacles or roadblocks en route to deliver a load.
Max Truckers dispatch school is the best Truck Dispatcher Training Course provider in North America.
Go for a good Truck dispatcher training course that covers trucking and logistics, load booking and negotiation, software operation, record keeping, tracking documentation, load scheduling, journey charting, routing, etc.
Your course should cover the knowledge, soft skills, and hard skills for starting a dispatch service.
You need a high school diploma or a GED as a qualification to start becoming a dispatcher.
If a Truck dispatcher training course makes you dispatch and logistics industry ready and trains you in key dispatching, trucking management, negotiation, record keeping, trucking documentation, load scheduling, journey charting and routing, etc you can opt for that.
MaxTruckers Truck dispatcher training course provides training for these soft and hard skills. So you can pick our course.
You as a learner should take an all-encompassing course that gives you the soft and hard skills for running a dispatch business.
The dispatcher should know trucking and logistics industry and legal compliance, also load booking and negotiation, Trucking management software operation, record keeping, tracking documentation, load scheduling, journey charting and routing, etc
You can work remotely from home or home office at your convenience. Dispatching is a pro work from home job, that you can enter into without much investment
To learn a truck dispatch course takes 2-3 months if you follow the schedule and stick to the timeline.
Below are the main features of a good truck dispatch training course:
Practical Training: You will be trained on the practical aspects of being a truck dispatcher like the dispatch and border crossing software you will need on the job.
Real-world scenarios: Train with realistic case studies to help you prepare for various scenarios.
Expert instruction: Good truck dispatcher training course gives you classes from veteran instructors with great experience in the trucking industry. They make learning easy, milestone-based, absorbable, and attractive. They also support and help you with your challenges and doubts while taking the truck dispatch course,
We have a truck dispatching contact form on the website, you can fill it up or send us an email. We will add you to the list of learners after you have paid.
It’s not mandatory to have a license but if you CDL- A class with 3 to 5 years of truck driving experience it will provide you an advantage compared to candidates without experience.
Freight dispatchers usually work with brokers or scout load boards to find freight. However, many dispatchers also represent shippers directly to book loads for you.
Dispatchers use broker or shipper connections to get you the best lane rates and best loads. They also use robust online load boards to filter various criteria to find best-fit loads and backhauls for truckers or owner operators.
Independent truck Dispatchers are paid on a percentage or flat fee basis for each load. Generally, for other truck dispatchers, the percentage is 5% to 10% per load, with that rate being adjustable based on the amount of work the owner-operator wants you to do.
But MaxTruckers charge for Dispatch Only Service (Rate – $225/Week/Truck), Special Dispatch Rate – $200/Week/Truck.
As a “dispatcher” with no carrier or broker authority, you are operating illegally. Also, it would relate only to “dispatching” non-regulated commodities. As far as getting on the better online services, you must have an MC number.
Yes, you can be freight brokers and an independent dispatcher. But you need to take training for both from experts.
A dispatcher can handle 5 to 8 trucks every day. The dispatcher will provide load booking, load negotiation, end-to-end paperwork, etc.
